生效日期: 2023年10月26日

Effective Date: October 26, 2023

一、引言 1. Introduction

我们重视你的隐私。本政策旨在说明我们如何收集、使用和保护你的个人信息。使用我们的服务即表示你同意本政策。

We value your privacy. This policy explains how we collect, use, and protect your personal information. By using our services, you agree to this policy.

二、我们收集的信息 2. Information We Collect

为提供服务,我们会收集你主动提供或在使用过程中产生的信息,包括:

To provide our services, we collect information you provide or that is generated during your use, including:

  • 账户信息:如你的昵称、联系方式(邮箱/手机号)和个人资料。
  • Account Information: Such as your nickname, contact details (email/phone), and profile information.
  • 内容与互动:你发布的攻略、评论、点赞、收藏等。
  • Content and Interactions: Guides you post, comments, likes, collections, etc.
  • 订单与行程:预订服务时所需的姓名、联系方式、出行日期和特殊需求。
  • Orders and Schedules: Name, contact info, travel dates, and special requirements for bookings.
  • 支付与账户:处理付款和提现所需的交易和银行账户信息。
  • Payment and Accounts: Transaction and bank account information for payments and withdrawals.
  • 技术信息:设备和浏览器信息、IP地址和使用日志,以保障服务安全与稳定。
  • Technical Information: Device and browser data, IP address, and usage logs to ensure service security and stability.

三、信息的使用目的 3. How We Use Information

我们将你的信息用于:

We use your information to:

  • 提供、维护和优化我们的服务。
  • Provide, maintain, and improve our services.
  • 处理你的订单、支付和通讯。
  • Process your orders, payments, and communications.
  • 保障账户安全,预防欺诈。
  • Ensure account security and prevent fraud.
  • 遵守法律法规要求。
  • Comply with legal and regulatory requirements.

四、共享与披露 4. Sharing and Disclosure

我们承诺不向无关方出售你的个人信息。我们仅在以下情况共享信息:

We do not sell your personal information. We only share it in the following cases:

  • 与支付服务商(如Stripe)共享交易必需的信息。
  • With payment providers (e.g., Stripe) to process transactions.
  • 为完成你的行程,向导游或服务提供方提供必要信息。
  • With guides or service providers to fulfill your travel plans.
  • 根据法律要求或为保护各方合法权益所必需。
  • When required by law or to protect the rights and safety of all parties.

五、安全 5. Security

我们采用加密、访问控制等行业标准措施保护你的信息安全。但互联网环境非绝对安全,请你妥善保管账户凭据。

We use industry-standard measures like encryption and access control to protect your information. However, no internet environment is 100% secure, so please keep your credentials safe.

六、你的权利 6. Your Rights

你有权访问、更正、删除你的个人信息,或撤回你的授权。你可以在账户设置中操作或通过下方方式联系我们。

You have the right to access, correct, delete, or withdraw consent for your personal information. You can do this in your account settings or by contacting us.

七、政策更新 7. Updates

我们可能会适时更新本政策。重大变更将通过应用内通知或邮件告知你。

We may update this policy from time to time. We will notify you of significant changes via in-app notification or email.

八、联系我们 8. Contact Us

如有任何关于本政策或个人信息保护的问题,请通过 contact@facetravelchina.com 联系我们。

If you have any questions about this policy or your data, please contact us at contact@facetravelchina.com.